Here are just a few testimonials from SafeStreets & ADT Clients across New York.
I used to have Brinks as my home security system. SafeStreets is much better but the sublet company they use for the alarms has not been as good. I’m still waiting on my remote for the house, which was in September. That interaction was a little rocky. When I told the installer that I’m supposed to have this and that, he told me I was wrong. This isn’t what I’m paying for and he said I haven’t paid for anything yet. And at that point, I almost want them out of the house. But I allowed the system to be installed anyway. He became much nicer after I gave him the look of, “You’re about two seconds from getting thrown out of my house
The SafeStreets rep was good. He walked me through the system and he was very thorough. He set everything up for me, so I really didn’t have to do anything. I got a package but he did mention that if I wanna add more stuff, then I can always call and get those things added. Also, I was supposed to get a gift card when I got the package deal but I never received it. So far, they perform very well. The videos and stuff are very clear. I use their smartphone feature. I can do everything through it. Other than watching the videos, I can arm and disarm everything, and it’s cool. Sometimes I get delays and I think it’s because of my network provider, but overall, it’s clear and good. The cost is good too.
When we moved to a new house, it was already wired for a home security system. PP&L had a referral program and they referred me to what I thought was ADT, but it was Safe Streets. My interactions with their reps were fine. But, the installer left the old box along with the old battery down in the basement and I’m trying to figure out how to get rid of that. Other than that, he did fine. The service has been good so far.
We recently purchased a house and being first-time buyers, we got phone calls from a couple of agencies like ADT, cable places, and the likes. They tried to give us deals, discounts, and promotional offers. We also got a call from Safe Streets USA and they came towards the end of September. They were our first choice as our security provider.
We had our ADT system installed by SafeStreets USA and were really impressed with the service we received from our technician. He was very friendly and answered all of our questions on the system and how it worked. He set everything up in a couple of hours and was a real pleasure to talk with.
We have a big house and we have never lived in the area, so we don’t know what to expect. We were trying to get cable and they said that they have a partnership with SafeStreets USA. We got them through the cable company and everything has been great. I like the system and I haven’t had any problems. The installer knew a lot about the product,
When we were purchasing a house, the realtor set us up with Safe Streets to get set up with insurance, security and electrical. All the installation went perfectly and the installer has been very cordial and explained everything thoroughly. Safe Streets provides really good customer service. If I had a question, I will call and their team would answer appropriately. They are awesome. They provide me with more sense of security for my home and my family.
I switched to Safe Streets for better service. At that time, my previous contract was ending so I wanted to look for other options. The Safe Streets installer was professional, very knowledgeable and very prompt. He came on the dot at 8 AM and was quick. I already had a previous setup so all they had to do was switch it over to theirs. It was a bit pricey but I guess I paid for what I get. So far, the system is good. I haven’t had any problems and my experience with them has gone well.
I was moved into a new home and I also live by myself. SafeStreets offered special pricing with my power company so I went with them. The sales process was all over the telephone which was good. Also, the guy who came and installed was great. It only took him a few hours to have the system installed. He then walked me through everything. Additionally, the features offered are just what I need. The quality is good and the cost is within my price range. Having the system definitely has put me at peace when I go to bed at night. I definitely recommend SafeStreets to others.
My husband travels a lot and so my two daughters and I are home alone. Our neighborhood is pretty safe but I wanted a little extra security. We live in a gated community, but sometimes, it’s more enticing. I encountered an Amazon driver that was a little skeptical and I felt like they hire everybody, and that was what freaked me out the most. I researched online and a person from ADT came here to speak with us. Their price seemed really good and it has been in the business for a long time so they’re reliable. Their people have all been very informative and the guy that installed the system did a really good job. We got the basic features and it was fantastic. We also have an option to add features in the future. It’s a great system and a great price for what you get.